AirHelp: Finding Money in the Chaos of Flying

My story is not unusual. I was heading home from the island of Mallorca last October. There was nothing brewing in the weather and, indeed, the waves of tourists that summer brings were long gone. I headed to the low-cost carrier I was taking back to Los Angeles, checked in, snaked through security, made it […]

Stuck at the Airport or Struck by the Travel Curse?

Sweaty palms at the airport? Has the light, now heavy, snow shower grounded your flight … again? If so, you may be one of the one in seven Americans that feel they’ve been struck by the “travel curse.” A new study looking at the travel experiences of some 2,000 Americans determined that 14 percent seem […]

Dubai airport amenities

Quirky Airport Amenities — Beyond Duty Free

Think your airport is just a place to board planes? Think again. Airports, where the average traveler spends 137 minutes per trip lining up, sitting down, pacing, waiting … and waiting for their plane to start boarding are now becoming destinations in their own right –hubs of shopping, stylish dining, entertainment, exercise, even pampering. This […]

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Airline Satisfaction Rises as Seat Demand Surges

A steep demand for air travel has airlines adding some 116,000 seats per day to accommodate the 246.1 million air travelers coming onboard. According to Airlines for America, a trade organization for the leading U.S. airlines, an average of 2.68 million per day are expected to travel on U.S. airlines between June 1 and Aug. 31, 2018. […]

Traveling with dogs

Pets on a Plane? Furs Things First

Airline Travel with a pet has been a topic of serious conversation for years, even before headlines broadcast an avoidable tragedy involving a pet death aboard a recent United Airlines flight. In that misfortune, a flight attendant ordered the passenger to put her pet carrier in the overhead bin aboard a Houston-to-New York flight. She […]

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Stuck at the Airport? See EU261 Passenger Rights

  A flight compensation company for passenger rights has found that in 2017 more than 1 million passengers traveling from the US may be entitled to over $555 million in airline compensation due to missed connecting flights.

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Best and Worst Airlines: Passengers Weigh In

Airline travel. For most passengers, just the sound of it allows jolts of PTSD to crack into consciousness. It has become a constant struggle to avoid ultra-tight seating, hefty luggage fees, and itinerary-wrecking delays – a veritable crap shoot on every flight. But a small number of carriers try to deliver consistently good travel experiences, […]

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10 Travel Tips for Surviving Winter Storms

Whether it’s during a winter “Bomb Cyclone” or damaging ice storms and heavy winds, weather has taken its toll on many travelers these last few months. Flight delays and cancellations stall travel throughout the U.S. as “nor’easters” sweep through New York and Washington DC, cause coastal flooding in Boston and other parts of the mid-Atlantic seaboard, and virtually shutter Amtrak […]

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Air Travel 2018: Survival Guide

By Christopher Elliott If you thought 2017 was a challenging year for airline passengers, just wait until you see what’s ahead. That’s the consensus of airline experts, consumer advocates and frequent travelers. They say the domestic airlines have charted a course for this year that includes more fees and ticket restrictions and, inevitably, additional confrontations […]

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Best Time to Travel? Savings Tips for Trips

Deals on air tickets are easier to find than you think, especially for trips planned for the coming winter season, according to data extracted from 60 million users of Skyscanner. In fact, January is the best time to book cheap flights in the first half of the year – both domestic and international – before […]